E-commerce and other businesses moving goods between UK and EU
If you move goods between the UK and countries in the EU, you need to follow new customs and tax rules. Your business will be affected by the new rules if you: • buy goods from an EU seller and bring them into the UK • send goods you’ve sold to a buyer in an EU country • haven’t exchanged money but need to move equipment that you use for your business, between the UK and the EU. We understand this means a lot of changes are needed, and HMRC are available to help you in several ways. HMRC have a Customs & International Trade helpline on 0300 322 9434, for more help with importing, exporting or customs reliefs. The helpline is open from 8am to 10pm Monday to Friday and from 8am to 4pm at weekends.
HMRC have webinars available for you to attend online starting today. Please see below for a list of these to help you adjust to the new rules.
Exporting: what you need to do to keep your goods moving:
An overview of the actions you need to take now before you export goods from Great Britain to the EU and move goods between Great Britain and Northern Ireland.
Key processes include – zero-rated VAT, customs declarations, using an intermediary as well as licences, certificates, and authorisations.
Please register here to take part if you’re planning to export.
Customs Import Declarations: an overview: If your business or a business you represent, needs to make customs import declarations on goods you’ve imported since 1 January, our webinar helps you to understand what’s needed for simplified declarations, supplementary declarations, and delayed import declarations.
Please register here to take part if you’re planning to import.
Trader responsibilities when using an intermediary: This webinar explains your responsibilities as a trader, if you choose to use an intermediary to complete import or export declarations for your business. These are complex and an intermediary can save you a lot of time.
Please register here to take part if you’re planning to import or export.
Importing: what you need to know about staged controls: This webinar takes you through the three stages of the new border controls introduced from 1 January 2021, and what actions you need to take for each stage.
Please register here to take part if you’re planning to import.
You can also:
• watch HMRC’s YouTube channel to familiarise yourself with the new customs processes and what you need to do before you trade goods with the EU
• use the trader checklist to make sure you’re familiar with the new rules that affect you
• use the updated guides to understand the new customs and VAT requirements when moving goods between the UK and EU countries
• sign-up to the Trader Support Service if your client’s business is moving goods between GB and Northern Ireland and use their suite of educational products – including online training modules and webinars for support with the Northern Ireland Protocol
Need more information?
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